Acendas Navigation
  • About Acendas Travel
    • Our History
    • About Acendas
    • Our Leadership
    • Our Clients
    • Recognition Worth Mentioning
    • Work for Us
  • Our Solutions
    • Cost Savings
    • Data and Analytics
    • Client Strategies
    • Crisis Management
  • Technology Tools
    • Concur® Mobile
    • Concur® Desktop
    • Reporting and Analytics Tool
    • Mobile App
    • Airline Fare Savings
    • Hotel Rate Savings
  • Videos
  • Travel Pain Points
    • For the CFO
    • For the Travel Manager
  • Cost Benefit Analysis
    • Client Impact Stories
    • Impact Analyzer™
  • Travel Insights
  • Contact An Expert
  • Meetings and Incentives
    • Meeting and Event Planning
    • Site Selection Services
    • Self-Service Hotel Sourcing
      • Self-Service Hotel Sourcing Tool Resources
    • M&I Resource Library
  • Vacations
  • Privacy Policy
  • Managed Travel Download
  • Thank you for your submission!
  • Search
  • About Acendas Travel
    • Our History
    • About Acendas
    • Our Leadership
    • Our Clients
    • Recognition Worth Mentioning
    • Work for Us
  • Our Solutions
    • Cost Savings
    • Data and Analytics
    • Client Strategies
    • Crisis Management
  • Technology Tools
    • Concur® Mobile
    • Concur® Desktop
    • Reporting and Analytics Tool
    • Mobile App
    • Airline Fare Savings
    • Hotel Rate Savings
  • Videos
  • Travel Pain Points
    • For the CFO
    • For the Travel Manager
  • Cost Benefit Analysis
    • Client Impact Stories
    • Impact Analyzer™
  • Travel Insights
  • Contact An Expert
  • Meetings and Incentives
    • Meeting and Event Planning
    • Site Selection Services
    • Self-Service Hotel Sourcing
      • Self-Service Hotel Sourcing Tool Resources
    • M&I Resource Library
  • Vacations
  • Privacy Policy
  • Managed Travel Download
  • Thank you for your submission!
  • Search
Travel Insights Is your travel policy affecting your recruiting and retention of employees?

Contact Us: 800-722-6602

Is your travel policy affecting your recruiting and retention of employees?

By Brent Blake, President, Acendas Travel

With a low unemployment rate and a growing economy, the challenge to attract and retain quality workers is getting more difficult by the day.

So, it would behoove leaders to evaluate those “onerous” systems and processes that might hinder hiring practices. As a travel management company, we hear the horror stories from workers as they travel to conduct business. In fact, a main reason companies turn to us is because of the negative feedback they get from their team members when traveling. I am not at all surprised to see that an Association of Corporate Travel Executives (ACTE) study found that one-third of companies report job candidates want to see travel policies before signing on the dotted line.

A significant aspect of our work is to help companies develop travel policies that support a positive and productive work environment. It should be noted that a “worker-friendly” travel policy does not have to equate with spending more money. By listening to a company’s needs, we can address issues in a feasible manner. However, it would be a huge mistake to be penny-wise and pound-foolish by eschewing a better policy because of a slightly higher expense. The policy should be viewed as an investment in building and retaining a quality workforce.

The following strategies should be considered in creating a travel policy that fosters a positive work environment:

  • Reducing excessive layovers in exchange for reduced non-stop flights. We recommend expanding that window to allow travelers to book a non-stop flight.
  • Switching from the lower tier hotels (third tier) to a higher tier. Going from a third tier (motel feel) to a second-tier property can make a significant difference in traveler’s comfort
  • Looking at overall program savings vs. efficiencies.

Cost is still a driving focus for corporate travel management. However, I have seen a push for HR to be touching the travel policy more, but not driving it. HR can soften the travel policy and strive to make it more employee friendly. New employees or recruits are now seeing a more traveler friendly policy than in the past.

Consider the plight of “road warriors” who often face long layovers, less than optimal housing options and lack of support that is not only frustrating, but also stressful. We know that the value placed on the quality of work-life balance is growing in importance among generations below the “Baby Boomer” cohort. Team members will quickly seek better opportunities if a policy results in what we call “friction.” There have been many technology advancements to assist road warriors including the Acendas Connect app and other supplier apps (airlines and hotels). In addition, sharing economy suppliers (Uber, Lyft, and Airbnb) are increasing, which helps make travel dollars go further.

There is new trend known as “ecosystem alignment” that includes emerging technology whereby airline, car and hotel reservation systems will be able to talk to each other. For instance, if a flight is delayed, this technology will communicate to the rental car supplier that the traveler is late, or it will let the hotel property know that traveler was delayed. This development is a positive move to align with traveler’s desires to spend less ineffective time on the road and have a better work/life balance.

The bottom line is companies and their travelers do not have to accept that pain is a natural companion of traveling. Those corporations that seek to improve the travel experience are more likely to benefit from positive results in other areas of operations.

Joe Curtis, Senior Vice President at Acendas and I recently discussed the travel policy and retention topic as part of our Acendas Viewpoints vlog. Click here or on the image below to view our travel policy vlog.

Recent Posts

  • The Changing Face of Hotel Travel
  • Swiping Your Way to Savings of Time and Money
  • Traveler Safety Infographics
  • Meeting You on Your Terms and on Time
  • When You Need Options – We Have Them

Recent Comments

    Archives

    • May 2022
    • April 2022
    • February 2022
    • January 2022
    • December 2021
    • November 2021
    • October 2021
    • September 2021
    • August 2021
    • July 2021
    • June 2021
    • May 2021
    • April 2021
    • March 2021
    • February 2021
    • January 2021
    • December 2020
    • October 2020
    • September 2020
    • August 2020
    • July 2020
    • June 2020
    • May 2020
    • April 2020
    • March 2020
    • January 2020
    • December 2019
    • November 2019
    • February 2019
    • November 2018
    • October 2018
    • September 2018
    • August 2018
    • May 2018
    • April 2018
    • March 2018
    • February 2018
    • December 2017
    • November 2017
    • October 2017
    • July 2017
    • June 2017
    • May 2017
    • April 2017
    • March 2017
    • September 2016
    • August 2016
    • June 2016
    • April 2016
    • March 2016
    • January 2016
    • November 2015
    • October 2015
    • September 2015
    • August 2015
    • July 2015
    • May 2015
    • April 2015
    • March 2015
    • February 2015
    • January 2015
    • December 2014
    • November 2014
    • October 2014
    • September 2014
    • October 2013
    • September 2013
    • March 2012
    • February 2012
    • January 2012

    Categories

    • Account Management
    • Acendas Announcements
    • Articles
    • Awards and Recognition
    • Blog
    • Corporate Travel Management
    • Cost Savings
    • Global Travel Management
    • M&I Resource Article
    • Meetings and Incentives
    • Risk Management
    • Supplier Negotiation
    • Technology
    • Travel News
    • Travel Policy
    • Trending Now
    • Uncategorized

    Contact Us: 800-722-6602

    ©2019 Acendas. All Rights Reserved.

    Toggle the Widgetbar