Concur® Desktop – Simplified Travel Solutions.
Traveling for work is as leisurely as it sounds.
Corporate travel can become overwhelming; however, with Concur® Desktop your travelers can manage their trip with ease.
With a reliable and streamlined process, Concur® Desktop will provide your travelers with all the necessities for booking a trip without the hassle. Let Acendas make work travel work for you through the convenience of Concur® Desktop.
Tips & Tricks for Travelers:
Another note on frequent flyer numbers, the only frequent flyer number that will be passed from Concur to the reservation is the carrier that is booked. If the traveler makes a change to the reservation via an Acendas agent the new carrier’s frequent flyer number will need to be added from the profile to the reservation.
Be sure to submit for purchase. Your reservation is complete when you see Finished! in the upper left hand corner. Note-you can disregard the message in yellow. Once you submit for purchase, there is no further action on your part. Just be sure you receive both your Concur® itinerary and your Acendas e-ticket receipt.
When a trip is deemed ‘share worthy’ click Share Trip to send your itinerary to your traveling companions to save them time and provide accuracy during booking.
The biggest difference between Concur® and other travel websites is the search window. Concur® Travel will only return flights within your desired times. It is important to adjust your search window if you can’t locate your desired flight time. This can be accomplished on both the home screen and the change flight search on the results screen.
Concur® will always ask you to verify the cancellation policy. Once you click on “Continue” this hotel reservation has been made and any applicable cancellation policy will be applied immediately whether or not you finish the reservation in Concur®. This is especially important for prepaid hotels and last minute reservations where the cancel policy is already in effect when you confirm the reservation.
Note: Most airlines will void or refund your nonrefundable ticket if canceled within 24 hours. Concur will display messaging if the ticket can be voided or refunded at the end of the cancellation process.
To cancel only specific segments of an itinerary, open up your trip in your Upcoming Trips. Select cancel next to the desired segment.